Software and Solutions for Industry

Support Contracts for Hexatec Systems and Software

Hexatec is committed to providing world-class support to our customers
Worldwide support contracts
Hexatec Support Contracts
Support contracts ensure continuous support for your systems

Hexatec is committed to providing world-class service to our customers so we offer two levels of support to meet the needs of valued customers:

Complete System Support

Provides back up and support for a complete software installation; this includes configuration files, any bespoke software and product software.

Support can also include remote access links, so a Hexatec specialist can routinely check system operation and provide direct support if required. Project support contracts are tailored to meet individual client needs.

Software Product Support

Standard support contracts are available for standard software products. These provide telephone/e-mail support from a Hexatec specialist, access to software updates free of charge and reduced charge rates for any configuration work required.

Contact the Hexatec team for more information and a quotation.